About the Book : Table of Contents

Acknowledgements
Preface

INTRODUCTION: The Five Essentials

PART 1: 1ST ESSENTIAL SKILL: COLLABORATIVE INTENTION

Chapter 1   Attitude and Intention: Staying in the Green Zone

Chapter 2   Hey, Buzz Off!… I Am Not Defensive!

Chapter 3   Unhooking Your Buttons

PART 2: 2ND ESSENTIAL SKILL: TRUTHFULNESS

Chapter 4   The Grand Simplifier

Chapter 5   Listening: The Most Often Taught Unused Skill

PART 3: 3RD ESSENTIAL SKILL: SELF-ACCOUNTABILITY

Chapter 6   Making Choices and Taking Responsibility for Them

PART 4: 4TH ESSENTIAL SKILL: SELF-AWARENESS AND AWARENESS OF OTHERS

Chapter 7   Understanding Your Own Behavior in Relationships

Chapter 8   Rigidity Is the Enemy

Chapter 9   Breaking Free of the Past One Thought at a Time

PART 5: 5TH ESSENTIAL SKILL: PROBLEM SOLVING AND NEGOTIATING

Chapter 10   Strategies for Collaborative Success

Chapter 11   We've Got a Problem; Now What Do We Do About It? (An Overview of the Interest-Based
Approach to Negotiating)

Chapter 12   How Do We Get Started? (Deciding What Process to Use, and Helping People Feel Included)

Chapter 13   What Really Is Our Problem? (Defining the Issues That Need to be Resolved Together)

Chapter 14   What Does Everybody Really Need? (Understanding the Underlying Interests)

Chapter 15   What Should We Do If We Can’t Reach a Solution? (Developing a Contingency Plan)

Chapter 16   Now We Get to the Fun Part! (Inventing Creative Solutions)

Chapter 17   Putting the Puzzle Together (Reaching Closure)

CONCLUSION: GETTING REAL AND GETTING ON WITH IT

Chapter 18   Get Real...15 Things You Can Do TODAY to Improve Your Ability to Be In a Relationship

Glossary
Appendix 1: Research Report
Appendix 2: List of FIRO Theory–related Materials
Appendix 3: Table of Exercises, Tools, Examples and Lists
Notes
Index