“If you’re trying to build collaboration or solve problems, or build relationships, and you start getting defensive, it’s like throwing blood in the water to a shark. It just creates a feeding frenzy.”
That’s Jim Tamm talking in this episode of Conflict, Power & Persuasion about the importance of controlling our own defensiveness. Posted March 1, 2022 on the Canadian International Institute of Applied Negotiation website (Link to pod on website here).